Communications > Par auteur > Mohammadi Réza

The challenges of Health IT Assessment: A Reflection on the Criteria of Evaluation
Réza Mohammadi  1@  
1 : Montpellier Research in Management
Université de Montpellier : EA4557

Background: As e-health is getting technologically and organizationally more complex and involves more stakeholders, the concept of evaluation and the selection of appropriate criteria gets more controversial and there are a variety of approaches towards evaluation.

Objective: The purpose of this research is to create an overview of the existing literature on the e-health evaluation and to identify, categorize and analyze the criteria of evaluation in e-health projects in order to inform the policy makers, practitioners and researchers.

Methods: A scoping review on the criteria of e-health evaluation was conducted. Three databases used for this research are Web of Knowledge, EBSCO and ABI ProQuest. Search terms included e-health (and synonyms) and evaluation (and synonyms). 5 criteria have been taken into consideration for the selection of articles. Articles had to meet these criteria 1) published in top journals with high impact factor 2) focused on the e-health evaluation 3) based on empirical data 4) written in English 5) full text available online.

Results: Of the 761 initially identified articles, this study analyzes 13 articles that met the requirements. By content analysis of the existing literature on the evaluation of e-health, based on a conceptual framework on technology evaluation which is the completion and extension of IS Success Model, the existing health IT evaluations have been classified in organizational (macro) level as 1) infusion 2) market and 3) economic measures and in individual (macro) level as 1) usage 2) perceptual 3) productivity measures.

Conclusion: This systematic review reveals the complexity of the evaluation in e-health because of the involvement of different stakeholders, professions, institutions as well as social political and economic issues. The patients' needs, preferences and perspectives should be the main goals of e-health evaluation. The patient centered e-health (PCEH) theoretical model should be tested and extended in a future research projects to determine the criteria by which the antecedents of patient-centered e-health are evaluated and the way PCEH perceptions and attitudes can influence patient's intentions and (adoption, continuance, and discontinuance) behaviors.

Keywords: E-health, HIT, telemedicine, evaluation, assessment

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